University Eye Clinic “Svjetlost”/Clinic “Svjetlost” (hereinafter: Clinic “Svjetlost”), issues this “privacy policy” with the goal to protect the personal information that you are disclosing to us through the website svjetlost.hr and other sites of Clinic “Svjetlost” in social media. Please carefully read this “privacy policy”, so that you clearly understand why we collect, use and protect your personal information.

What is the purpose of collecting personal information?

Disclosing your personal information is voluntary. The access to the website svjetlost.hr is free and does not require registration of the user. We collect personal information, to be able to answer in a good way to your requests for appointments in Clinic “Svjetlost”, to answer to your inquiries, and to inform you about existing and new content and services that we offer either by ourselves, or in co-operation with our partners.

When do we collect information?

Which information do we collect?

We might ask you to leave your first and second name, your e-mail address, your telephone number, date, place and year of birth, residential address and dioptre when visiting our website or connected pages of Clinic “Svjetlost”, on social media when you are completing the “online form for ordering”, when subscribing for our newsletter, while corresponding by e-mail or other electronic ways of communication, and when participating in online price competitions. 

How do we use your personal information?

The information collected, we can use to:

• personalize your user-experience and to provide you with that kind of content and service, that is of most interest for you.
• improve the functionality of our website and social media, to be able to improve quality of content and service
• provide better and faster service when replying to your user request or inquiry
• better manage promotions, price competitions, research and other, similar content
• get feed-back on the quality of our services 

How do we protect your information?

We apply appropriate measures for personal information protection, for procedures to prevent unauthorized access to personal information and to make sure, that they are only used in accordance with the purpose of processing. Unauthorized removal or alteration of information from the website svjetlost.hr is strictly forbidden.

Do we use “cookies?”

Yes. „Cookies“ are small data-files, which the website or the service provider sends to your computer through the internet search engine, and saves it in its memory (if enabled from your side). This allows at each of your new visits faster and more efficient activation of information, data and settings, which you already have communicated at your last access and use of our website. Information collected by “cookies” also help us to understand your preferences, based on your earlier and present activities, that you undertake on our website. This also helps us to provide you with better user experience. Information collected in this way does not allow personal identification of the user.
 
If you do not want your computer to receive “cookies” from the website svjetlost.hr, you can disable them by choosing this option in your web browser under “tool-options”. In this case, some of the features of our website, which are responsible for better user experience, might not function properly.

Links to other websites

Our website can contain links to other websites. After you left our website by using one of these links, we cannot be responsible for protection of any of the information that you might provide, when visiting these websites. That is why they are not covered by this privacy policy. Please carefully read the rules on privacy, which refer to these websites. As we wish to protect the integrity of our websites, we welcome any feedback on violations of your privacy on these websites.

Managing your personal information

Clinic “Svjetlost” will not sell, distribute or rent your personal information to any third party, unless we receive your explicit permission or if we are obliged by law to do so.

Anyway, if it is necessary to actualize any of the functionalities, content or services from our website, we consider that by accepting the respective content, you are consent that we deliver your personal information to our partners, who are necessary to actualize this functionality. We will take care that our partners treat your personal information in the way that is foreseen in this privacy policy. For all relations not regulated by these Rules, the provisions of the General Data Protection Regulation (GDPR) and the Law on the Implementation of the General Data Protection Regulation shall apply directly.
 
We are allowed to use your personal information to send you promotional offers or information, which are within your field of interest, as long as they are connected with our services. If you think that your personal information, that was collected and used in above-mentioned way is not accurate, or you wish that we stop using them, please contact us by telephone or e-mail. 

svjetlost.hr
Heinzelova 39
Zagreb
Croatia
info@svjetlost.hr
tel: 00385 1 777 5656

 

The personal data protection officer is, in accordance with Article 2, paragraph 1, point 9. of the Act on the Protection of Personal Data (Official Gazette 103/03, 118/06, 41/08, 130/11 and 106/12 - consolidated text, hereinafter (the Act), the person appointed by the head of the collection of personal data who takes care of the legality of personal data processing and of the process established to enable the patients to exercise their right to personal data protection.

The duties of the personal data protection officer are prescribed in Article 18a. paragraph 8 of the Act, according to which the personal data protection officer:

•  takes care of the legality of the processing of personal data in the sense of compliance with the provisions of this Act and other regulations governing issues of personal data processing,
•  warns the manager of the collection of personal data on the necessity of applying regulations on the protection of personal data in cases of planning and actions that may have an impact on issues of privacy and protection of personal data,
•  informs all persons employed in the processing of personal data of their legal obligations for the purpose of personal data protection,
•  takes care of the fulfillment of obligations from Articles 14 and 17. of the Act,
•  enables the exercise of the rights of interested parties as set forth within Articles 19 and 20 of the Act,
•  cooperates with the Agency for the Protection of Personal Data in connection with the implementation of supervision over the processing of personal data.

 
The personal data protection officer is obliged to maintain the confidentiality of all information and data he learns in the performance of his duties. This obligation continues even after the termination of the duties of the personal data protection officer.
 
Contact details of the personal data protection officer:

Krešimir Gabrić, MD
Address: Heinzelova 39, 10000 Zagreb
e-mail: voditelj@svjetlost.hr
phone no: +385 1 777 56 56
fax no: +385 1 777 56 00