Klinika Svjetlost

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University Eye Hospital Svjetlost

The official contact details of the Data Protection Officer: voditelj@svjetlost.hr
Privacy policy
Svjetlost is the leading ophthalmology Clinic in the Southeastern Europe, offering complete ophthalmic services.

Privacy policy

University Eye Clinic “Svjetlost”/Clinic “Svjetlost” (hereinafter: Clinic “Svjetlost”), issues this “privacy policy” with the goal to protect the personal information that you are disclosing to us through the website svjetlost.hr and other sites of Clinic “Svjetlost” in social media. Please carefully read this “privacy policy”, so that you clearly understand why we collect, use and protect your personal information.

What is the purpose of collecting personal information?

Disclosing your personal information is voluntary. The access to the website svjetlost.hr is free and does not require registration of the user. We collect personal information, to be able to answer in a good way to your requests for appointments in Clinic “Svjetlost”, to answer to your inquiries, and to inform you about existing and new content and services that we offer either by ourselves, or in co-operation with our partners.

When do we collect information?

You provide us with your personal information for inspection and use, when completing “on-line forms for ordering” on our website svjetlost.hr, or on the official Facebook pages of Clinic “Svjetlost”, when subscribing our news-letter, when sending inquiries by electronic mail to our addresses info@svjetlost.hr or split@svjetlost.hr, or when registering for price competitions on the social media pages of Clinic “Svjetlost”. 

Which information do we collect?

We might ask you to leave your first and second name, your e-mail address, your telephone number, date, place and year of birth, residential address and dioptre when visiting our website or connected pages of Clinic “Svjetlost”, on social media when you are completing the “online form for ordering”, when subscribing for our newsletter, while corresponding by e-mail or other electronic ways of communication, and when participating in online price competitions. 

How do we use your personal information?

The information collected, we can use to:
  • personalize your user-experience and to provide you with that kind of content and service, that is of most interest for you.
  • improve the functionality of our website and social media, to be able to improve quality of content and service
  • provide better and faster service when replying to your user request or inquiry
  • better manage promotions, price competitions, research and other, similar content
  • get feed-back on the quality of our services 

How do we protect your information?

We apply appropriate measures for personal information protection, for procedures to prevent unauthorized access to personal information and to make sure, that they are only used in accordance with the purpose of processing. Unauthorized removal or alteration of information from the website svjetlost.hr is strictly forbidden.

Do we use “cookies?”

Yes. „Cookies“ are small data-files, which the website or the service provider sends to your computer through the internet search engine, and saves it in its memory (if enabled from your side). This allows at each of your new visits faster and more efficient activation of information, data and settings, which you already have communicated at your last access and use of our website. Information collected by “cookies” also help us to understand your preferences, based on your earlier and present activities, that you undertake on our website. This also helps us to provide you with better user experience. Information collected in this way does not allow personal identification of the user.
If you do not want your computer to receive “cookies” from the website svjetlost.hr, you can disable them by choosing this option in your web browser under “tool-options”. In this case, some of the features of our website, which are responsible for better user experience, might not function properly.

Links to other websites

Our website can contain links to other websites. After you left our website by using one of these links, we cannot be responsible for protection of any of the information that you might provide, when visiting these websites. That is why they are not covered by this privacy policy. Please carefully read the rules on privacy, which refer to these websites. As we wish to protect the integrity of our websites, we welcome any feedback on violations of your privacy on these websites.

Managing your personal information

Clinic “Svjetlost” will not sell, distribute or rent your personal information to any third party, unless we receive your explicit permission or if we are obliged by law to do so.

Anyway, if it is necessary to actualize any of the functionalities, content or services from our website, we consider that by accepting the respective content, you are consent that we deliver your personal information to our partners, who are necessary to actualize this functionality. We will take care that our partners treat your personal information in the way that is foreseen in this privacy policy.
We are allowed to use your personal information to send you promotional offers or information, which are within your field of interest, as long as they are connected with our services. If you think that your personal information, that was collected and used in above-mentioned way is not accurate, or you wish that we stop using them, please contact us by telephone or e-mail. 

Heinzelova 39
tel: 00385 1 777 5656

Last update: 19.07.2017.